About Our Client

Our client, a well-established Quebec-based company in the distribution sector, is currently seeking a Logistics Director to lead its logistics operations and support the development of its teams as the company continues to grow.

Recognized for the quality of its service and its customer-centric approach, the company relies on a well-established operational network, an entrepreneurial culture, and a constant drive to improve its practices to support its growth.

It continues to modernize its operations by focusing on the continuous improvement of its processes, the advancement of its technological tools, and talent development. It offers an agile decision-making environment where managers enjoy genuine autonomy and can have a tangible impact on the organization’s evolution.

Summary Description

Reporting to senior management, the Logistics Director provides leadership for all of the company’s logistics activities. He is responsible for the overall performance of the distribution network, the optimization of warehousing and transportation operations, and the development of the teams that support the organization’s activities.

At the helm of a large team of employees spread across several distribution centers, he or she ensures the continuous improvement of processes, the evolution of logistics systems, the optimization of inventory, and the achievement of productivity, quality, and customer service objectives.

Working closely with the organization’s various departments, he serves as a strategic partner to senior management by actively contributing to the company’s growth, modernization, and operational performance.

Key Responsibilities

Leadership of Logistics Operations

• Provide leadership for all logistics operations to deliver reliable, efficient, and safe service across the entire distribution network.
• Motivate, mentor, and develop a team of directors and managers by fostering a culture of accountability, collaboration, and continuous improvement.
• Maintain an active presence on the ground to support teams, understand operational challenges, and facilitate rapid and effective decision-making.
• Promote a work environment focused on health and safety, respect for individuals, and team engagement.

Operational Excellence

• Optimize processes, work methods, and logistics flows to sustainably improve productivity, operational quality, and customer service levels.
• Standardize best practices across the various distribution centers to ensure consistent and efficient execution of operations.
• Identify, prioritize, and lead continuous improvement initiatives to increase operational efficiency and support the company’s growth.
• Ensure the optimization of inventory, warehouse space, and goods flows to support the performance of the distribution network.
• Contribute to the evolution of systems, technological tools, and logistics processes, particularly by maximizing the use of the WMS and operational data.
• Promote the use of best practices in inventory management to improve product availability and operational reliability.

Performance Management

• Define, monitor, and analyze operational performance metrics to ensure that productivity, quality, inventory accuracy, and service objectives are met.
• Implement management routines that promote proactive decision-making and continuous improvement in results.
• Ensure rigorous management of budgets, resources, and operational priorities with a focus on efficiency and value creation.

Organizational Leadership

• Act as a partner to the company’s various functions to ensure effective coordination of logistics activities with sales, procurement, information technology, and other departments.
• Support teams in evolving practices, processes, and tools by fostering buy-in for change and the development of skills.
• Develop talent, support the next generation of leaders, and foster a climate of trust that encourages collaboration, autonomy, and accountability.

Customer Service

• Ensure a high level of service by guaranteeing product availability, operational reliability, and fulfillment of commitments to customers.
• Develop a culture focused on the continuous improvement of the customer experience, with both internal and external partners.
• Actively contribute to the evolution of the logistics function by identifying opportunities for innovation and optimization that create value for the organization.

Required Qualifications

Education

• Bachelor’s degree in operations management, logistics, business administration, industrial engineering, or a related field.
• Additional training in supply chain management, continuous improvement, or leadership (a plus).

Professional Experience

• A minimum of ten (10) years of experience managing logistics operations or large-scale logistics networks.
• Significant experience managing supervisors and large teams in a multi-site environment.
• Experience in improving operational performance, optimizing processes, and managing change.
• Experience in an environment where customer service, speed of execution, and team engagement are key success factors.
• Experience in change management and developing managerial skills.

Skills

• Excellent understanding of warehouse operations, distribution, inventory management, and the supply chain.
• Strong command of key performance indicators (KPIs) and analytical tools used to guide operational decisions.
• Knowledge of continuous improvement principles (Lean, Kaizen, or equivalent).
• Experience with a warehouse management system (WMS) and an ERP system.
• Excellent command of French and good knowledge of English, both spoken and written.

Specific Skills

• High emotional intelligence enabling the building of trusting relationships at all levels of the organization.
• Inspiring leadership that fosters accountability, personal development, and teamwork.
• Excellent communication, listening, and influencing skills.
• A collaborative approach focused on partnership and finding solutions.
• Strong presence on the ground and ability to mobilize teams in an operational environment.
• Results-oriented, while maintaining a balance between performance and team well-being.
• Analytical mindset and ability to solve complex problems pragmatically.
• Ability to facilitate change with calmness, transparency, and credibility.
• Strong organizational skills, attention to detail, and excellent priority management.
• Managerial courage, sound judgment, and the ability to make decisions in a changing environment.

Why Join Our Client

• Join a well-established Quebec-based company offering a dynamic and constantly evolving work environment.
• Take on a key role leading a strategic function that has a direct impact on the organization’s operational performance.
• Lead a committed team and actively contribute to its development as well as to the continuous improvement of operations.
• Thrive in an environment where decisions are made quickly, and ideas can be put into practice.
• Help modernize operations within an organization that values collaboration, initiative, and professional development.

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Only candidates selected for an interview will be contacted. We are committed to employment equity.

TALINKO is a recruitment firm specializing in mid-level and senior executives that also provides support in recruiting members for boards of directors or advisory committees. We operate across various industries.

Please note that the masculine form is used for the sake of brevity, without prejudice to the feminine form.