Business analyst

An international leader in digital transformation, Techso is a fast-growing company offering consulting services in three niches of expertise: technology infrastructure management (IT), specific application development (DEV) and product lifecycle management (PLM).

Founded in 2014, Techso has built a reputation for the quality of its projects delivered to prestigious customers in various sectors such as automotive, aerospace, events, watchmaking, finance and many others.

Techso is looking to expand its team. As a Business Analyst, you will play a key role in supporting our customers' projects. You'll be involved at every stage, from needs analysis to the delivery of customized solutions for Canadian and international customers.

Responsibilites:

• Participate in the analysis of the business context and identify all stakeholders (groups of people or business processes impacted).
• Identify and understand stakeholder needs to translate them into clear, actionable objectives.
• Structure, formalize and maintain documentation of functional and non-functional requirements to ensure their constant alignment with business needs.
• Collaborate with technical and business teams to design solutions adapted to identified challenges.
• Facilitate interactive workshops with stakeholders to validate and adjust proposed solutions.
• Work closely with the business process architect to develop the necessary transformation documents and validate business cases once solutions are implemented.
• Accompany customers through the transformation phases, including change management and business process improvement.
• Contribute to solution testing, qualification and validation phases to ensure alignment with defined requirements.
• Support and pass on expertise on business analysis processes to support and guide other teams within the organization.

Skills required:

• Bachelor's degree in computer science or mechanics
• At least 4 years' professional experience in a similar role
• In-depth computer skills, particularly with the various Microsoft applications
• Relational database skills: SQL
• Mastery of tools: Tableau, Power BI, minitab, etc.
• Creation of unique process models and process decomposition using process modeling tools (ARIS, IcePanel C4...)
• Proficiency in a programming language such as Visual Basic
• Ability to conduct workshops and training sessions for users, as well as presentations to various project stakeholders
• Perfect command of English, as some of your customers will be English-speaking
• Good communication skills in French and English, both written and spoken, as some of your customers will be French or English-speaking

Benefits:

• A beautiful workspace located in the heart of Old Montreal with a terrace
• A hybrid working policy: we adapt to our clients
• Breakfasts, coffee, snacks and beers available in the office
• An active social club with several activities budgeted by Techso (camping, cottage, cruise, Christmas party, etc.)
• The opportunity to travel - a lump sum for mobile consultants
• The opportunity to get involved in exciting in-house projects
• A team of experts to share their expertise with you
• Private group insurance