Head of Infrastructure Maintenance Division

The Water Management Service is tasked with providing Laval citizens with a potable water supply and exemplary wastewater treatment in compliance with applicable standards, ensuring sustainable water resource management, all in a safe, reliable, environmentally respectful, and financially responsible manner.

Driven by the excellence initiatives in which the Water Management Service is engaged alongside its staff and collaborators, the Service aims to strengthen its role as a leader, from river to river, by continuously integrating best practices for optimal, resilient, innovative, and efficient water asset management while developing a specialized workforce that ensures a level of exceptional and sustainable service delivery for the benefit of the Laval community.

The Water Management Service comprises over 250 employees dedicated to managing drinking water, wastewater, and stormwater with an operational budget of over $55M. It manages assets worth over $1.5 billion, including 3 drinking water production stations, 3 water resource recovery stations (StaRRE), and more than 75 pumping stations. Major upcoming projects in wastewater and drinking water are planned over the next 10 years to ensure the City’s development and environmental protection.

Reporting to the Deputy Director of the Water Management Service, you will be responsible for planning, coordinating, and controlling preventive and corrective maintenance activities for infrastructures. In this capacity, you will collaborate on the strategic planning of the service and ensure efficient management of human, financial, and material resources in your division to guarantee the sustainability of municipal assets, user safety, and the quality of services offered to the public, while respecting the strategic orientations, policies, regulations, and budgets established by the City.

Main responsibilities:

• You will define and deploy the strategic vision of the division regarding maintenance;
• You will contribute to the development of seasonal and annual maintenance and upkeep programs, based on operational and budgetary priorities;
• You will plan, direct, and control the administrative and operational activities of the division to ensure that work is carried out under the best conditions while minimizing equipment downtime;
• You will ensure compliance with health and safety standards during maintenance operations;
• You will oversee and control maintenance contracts performed by external suppliers;
• You will define intervention priorities based on needs, emergencies, and available resources;
• You will evaluate the effectiveness of maintenance processes and work methods against set objectives;
• You will ensure optimal use of Computerized Maintenance Management Software (CMMS) to manage all maintenance activities of the service: issuing requests and interventions, preparing and scheduling work, managing supplies and inventory, closing interventions, as well as developing performance indicators and reports;
• You will advise management on the maintenance of facilities.

• Hold a bachelor's degree in mechanical, electrical, or industrial engineering or any relevant bachelor's degree for the position;
• Member of the order of engineers or in the process of obtaining it;
• In-depth knowledge of building systems (electricity, plumbing, heating, ventilation, air conditioning, etc.) and industrial process systems (mechanics, electricity and control, etc.);
• Mastery of maintenance management tools and software (CMMS);
• Good knowledge of normative and safety rules for buildings;
• Good knowledge of corrective, preventive, and predictive maintenance processes;
• Competence in contract management and writing maintenance specifications;
• Understanding of availability, reliability, and cost issues related to equipment;
• Must possess safety training for construction sites (SST).

Demonstrating proven leadership, you will embody the management model advocated by the City of Laval:

Humanize: You will show a genuine interest in the well-being of others and the work atmosphere. You will share the vision by conveying it in a way that gives meaning to work and ensures a common understanding of the direction to prioritize.

Energize: You will promote skill development, inspire others, and encourage them to engage in their work and perform. You will gather, share, and disseminate the required information to foster communication within the organization.

Inspire: You will be able to exert strategic influence and promote your ideas in alignment with those of the organization while having an informed awareness of the internal and external environment. You will be able to develop formal and informal networks to facilitate exchanges leading to beneficial outcomes for all parties involved.

Transform: You will know how to generate creative ideas to provoke citizen-centered transformation. You are able to perceive the urgency and importance of situations and must ensure to communicate and manage them according to organizational issues.

Navigate: Recognized for your courage to act, you will be determined to carry out the interventions you believe are necessary to create maximum value for citizens. Focused on results, you will concentrate your efforts to achieve or exceed expected outcomes and adopt strategies that contribute to improving the results obtained.

Choosing the City of Laval means joining the third largest city in Quebec, in an environment where your leadership and influence can truly make a difference. It also offers the opportunity to grow within a human, committed, and passionate team dedicated to public service.

For this position, we offer competitive working conditions and benefits:

• 4 weeks of annual vacation;
• 5 personal days annually;
• 16.5 holidays per year including several days off during the holiday season;
• Comprehensive group insurance package;
• Defined benefit pension plan;
• Hybrid work mode;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP);
• Priority access to a CPE daycare.